Refund policy

Refund Policy

Thank you for shopping with us! We take pride in providing custom products, and we want to ensure you’re satisfied with your purchase. Please review our refund policy below:

1. Custom Products
   Once a custom order has been approved by the purchaser, we are unable to offer a refund. We make sure to confirm the design and details with you before processing the order, and by approving, you agree to the final product.

2. Cosmetic Issues
   If there are any cosmetic issues with your hat that were caused by an error on our part, please reach out to us. We’re happy to discuss the situation and offer a potential refund or replacement. Please contact us via email at [your email address] to resolve any issues.

3. Delayed Orders
   If your order has not arrived within two weeks from the shipping date, please contact us via email. We will assist you in resolving the situation, which may include a refund or contacting the assigned mail carrier for a resolution.

If you have any concerns or need assistance with your order, please don’t hesitate to reach out to us at mcginnismadeco@gmail.com. We’re here to help!